eBay's new dispute resolution process may anger sellers over refund reimbursement clause. eBay today announced it will take a more active role in resolving transaction disputes between buyers and sellers and start directing buyers to eBay directly, rather than sending complaints to PayPal, the company's online payment unit. The news comes during a time when eBay is currently shifting its marketplace focus from online auctions to more fixed-price sales, in attempt to keep pace with rival Amazon (NASDAQ: AMZN), and recently opened up a new seller system called Large Merchant Services for high-volume catalog sellers.…
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